What is RussianBeat.com? RussianBeat.com is the largest Russian music, video & multimedia store in America. We have over 3,500 Russian audio and video products in stock. www.RussianBeat.com has been online since December, 1999 and has become one of the most popular Russian sites on the Internet. Thousands of people visit the site every day. We aim to provide not only the best selection, but also the best service. Our customer loyalty is unbeatable. We ship to our customers all over the world within 24-48 hours of order placement. Headquarters Information:
RussianBeat.com Inc. 53 Neptune St. Staten Island, NY 10306 Tel: (347) 262-3333 Fax: (718) 980-1793
All correspondence/returns:
RussianBeat.com Inc. P.O. Box 60165 Staten Island, NY 10306
How secure is your site? How do you protect your customers? Is it safe to send my credit card information online? We keep all customer information confidential - no information is ever shared with any third parties. All online transactions involving personal information are secured using strong 128-bit encryption.
How fast will you ship my order? Orders are generally shipped within 1 to 2-business day. The orders are shipped via United States Postal Service (USPS) or UPS. You will receive an email message from us when we ship your order.
How much is my delivery charge if I live in United States or Canada? For shipments within United States and Canada there is a flat $5.99 shipping fee for ANY order size. All orders shipped via USPS are priority mail with delivery confirmation. Orders arrive in approximately 2-3 business days after being shipped. USPS delivers on Saturdays. Depending on the size of the order we sometimes also ship larger packages via UPS.
How much is my delivery charge if I live outside of United States? In order to provide our customers with the most secure and the most reliable delivery service (and most importantly cheapest international service), we use internationally known companies. Before shipping your order internationally we shop around for the most competitive rate between the following carriers:
United Parcel Service (UPS)
Federal Express (FedEx)
United States Postal Service (USPS)
DHL Worldwide Express
After a price has been established we will email for confirmation. If your payment information has been verified and cleared your order will be shipped to you within 24 hours.
What video system (NTSC/PAL) are videotapes or DVDs that you sell are recorded in? All videotapes are
NTSC
and DVDs are in
NTSC
or
PAL
depending on the description of the item
What is your Return/Exchange Policy? We will replace/refund any defective products within
15 days
of the customer receiving the products. Shipping and handling charges are non-refundable. Replacement will be sent to you at no additional charge.
All returns and exchanges should include the original order number. Please indicate the reason for the return or exchange to receive refund or replacement merchandise. Please include a daytime phone number and email address where you can be reached, should we have any questions.
Please allow 2 weeks after a returned item is received for processing. We recommend that you send your return via an insured carrier. RussianBeat.com Inc. is not responsible for lost returns.
How can I listen to music or view video clips? There are three requirements:
You have to have a sound card installed and configured. (If you hear a music everytime you turn your computer on you are set.)
You have to have a Windows Media Player which you can download from our server by clicking HERE
.
You have to have a 28.8kbps modem or faster to enjoy an uninterrupted stream of music.
If all of these requirements are met and you still do not hear music email us. Once you click on this icon anywhere on the site you will hear music, clicking on this icon will open a window where a video preview will be displayed.
YOU DO! TOP 10 and TOP 20 lists are being generated automatically by our system. Every time you view an album the click is being entered as a vote into our system, which instantly calculated the most popular album or artist and displays it in the TOP lists.
Моя, моя
Вербное в...
Утраченны...
anywhere on the site you will hear music, clicking on this icon 
will open a window where a video preview will be displayed.